AGREEMENT
Thank you for choosing ScoreBoost, India's leading credit reporting software solution.
Please read the following agreement and terms carefully before you start using our services. Our agreement will help you understand how to use our platform safely and effectively and protect your personal information.
Privacy Policy
DATE OF LATEST VERSION: August,2024
Introduction to Our Privacy Policy
At ScoreBoost (referred to as "we," "us," or "our"), we prioritize your privacy and are dedicated to protecting the trust you place in us. This Privacy Policy (the "Policy") explains how we handle the collection, use, disclosure, and protection of your information in accordance with applicable Indian privacy laws.
Purpose of the Policy
• Scope: This Policy outlines our privacy practices and principles for our subscribers and users who engage with our website or mobile applications.
• Information Collection: It details the types of information we automatically collect during your interactions with our websites and mobile apps, as well as information obtained from third-party sources.
Your Consent
• Acknowledgment: By using our websites, mobile applications, and/or our products and services, you acknowledge and agree to the privacy practices described in this Policy.
• Updates: You also consent to receiving annual updates and notifications of any changes to this Policy electronically, by accessing our website or app.
Acceptance and Modifications
By accepting this Privacy Policy, you acknowledge that you have read, understood, and agree to be bound by its terms. ScoreBoost reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will take effect immediately upon their posting on the App, in accordance with Clause 6 of this Privacy Policy. We encourage you to review this Privacy Policy regularly to stay informed of any updates.
BY ACCEPTING THIS PRIVACY POLICY, YOU EXPRESSLY CONSENT TO ScoreBoost’S COLLECTION, RETENTION, ANALYSIS, USE, AND DISCLOSURE OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THE TERMS OUTLINED IN THIS PRIVACY POLICY.
Information Collected
1.1 User Information:
We will collect personal information from the User as detailed in this clause and as expressly set forth in this Privacy Policy. While some User information must be mandatorily provided, others are optional, and certain portions will remain private. We shall always inform the User which information is mandatory. Additional information may be gathered during subsequent use of the ScoreBoost app (“App”) and while availing of our Services, as provided by the User.
1.2 Registration Information:
Certain mandatory information will be collected at the time of registration on the App. This information is required to enable the User to:
• (i) Verify their identity.
• (ii) Determine their eligibility for credit scoring using our proprietary technology and additional criteria determined by:
o (a) ScoreBoost;
o (b) Our partners, including financial institutions; or
o (c) Both (a) and (b).
(iii) Safeguard against illegal activities such as fraud, cheating, or misappropriation.
1.3 Required Information:
For providing the Services, we require the following mandatory User information:
- 1.3.1 Basic Personal Information: At the time of registration, we require personal details such as name, date of birth, mobile number, email address, permanent address, current address, employment details, PAN, salary, and certain personal identity information like gender and age.
- 1.3.2 Additional Information: Once registered, we may require additional information, such as designation, mode of salary, parent names, reasons for seeking credit, educational qualifications, and bank details for processing your application on behalf of our lending partners.
- 1.3.3 Security Information: We also collect and store your usernames, passwords, email addresses, and other security-related information that you use in relation to our Services.
1.4 Further Information:
To use the facilities and Services available on the App, the User may be required to provide additional personal information upon request. This information will be collected only upon receiving the User’s express consent.
1.5 Other Information:
Location, Camera, and Microphone Access
We may collect information about your device’s location and request access to your camera and microphone. This data is used to support our lending services and improve your interaction with the Application.
YOUR RIGHTS & PREFERENCES AS A DATA SUBJECT
2.1. This Privacy Policy is intended for Users within the territory of Indian and govern your rights as per applicable law within the territory of Indian. However, in the event you fall under a jurisdiction outside the purview of Indian law, ScoreBoost will not be liable for any claim, action and/or right initiated/exercised by you as per the extant laws of that jurisdiction. Therefore, we request you to kindly use the App accordingly.
2.2. Furthermore, we will always store any data collected from you in our servers located in Indian.
Sharing of Information
Usage and Disclosure
3.1 Usage and Disclosure of User Information
• Primary Use: User information will be used exclusively in connection with the App and as detailed in this Privacy Policy.
• Third-Party Sharing: We may share User information with third parties, including entities involved in providing loans or credits through the App. By using the App, you consent to such sharing. We are not responsible for third-party websites or services, which are governed by their own privacy policies and terms of use.
3.1.1 Financial Institutions and Banks
• Purpose: Disclosure is necessary for transactions involving financial institutions and banks, subject to the User’s express permission.
3.1.2 Service Provision
• Purpose: Disclosure required to deliver the Services provided through the App.
3.1.3 Legal and Security Matters
• Purpose: Disclosure to investigate, prevent, or address unlawful activities, fraud, security threats, violations of our Terms of Use, or in response to legal claims.
3.1.4 Compliance with Legal Orders
• Purpose: Disclosure in response to court orders, legal requests, or notices from law enforcement agencies.
3.1.5 Aggregate Data
• Purpose: Sharing aggregate information with advertisers for marketing purposes.
3.1.6 Personalization and Improvement
• Purpose: Disclosure for enhancing personalization, analysis, and offering new products and services.
3.1.7 Third-Party Arrangements
• Purpose: Sharing information under arrangements with third parties for product enhancement, risk analysis, security purposes, or communication.
3.2 Loan and Financial Products
• Sharing Information: We may share your information with third parties that assist or enable you to access loans or other financial products from regulated entities.
3.3 Business Transactions
• Information Sharing: In the event of a business acquisition or merger, your information may be shared with the acquiring or merged entity to continue providing Services.
3.4 Service Provision
• Requirement: If you choose not to provide the required information, we may be unable to offer you the Services.
Data Retention
4.1 Retention and Anonymization
• Retention Period: We retain User information only as long as necessary for its processing purpose, or longer if required by applicable law, with appropriate safeguards.
• Anonymization: Information collected and stored is anonymized and aggregated irreversibly. You consent to our use of such anonymized data as permitted by law.
Security Measures
5.1 Information Storage and Encryption
• Storage: User information is kept in facilities with controlled access, ensuring that only authorized personnel can access it.
• Transmission: Data transmitted over the internet is secured using encryption protocols, such as Secure Socket Layer (SSL) or equivalent technologies.
5.2 Industry Standards and Limitations
• Protection Practices: We utilize industry-standard practices to safeguard User information both during transmission and upon receipt.
• Limitations: Despite these measures, no method of electronic transmission or storage is completely secure. We make commercially reasonable efforts to protect User information, but cannot guarantee absolute security. The use of the App is at your own risk, and we are not responsible for any misuse resulting from breaches by third parties. We also have limited control over actions taken by other users with whom you share your information.
5.3 Legal Compliance
• Regulations: Our handling of User information adheres to the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as well as other relevant laws.
5.4 Breach Notification
• Response: In the case of a security breach, we will take appropriate measures to protect against misuse of information and may notify you electronically to allow you to take necessary actions.
Privacy Policy Updates
6.1 Right to Modify
• Amendments: We retain the right to modify or update this Privacy Policy at any time. Changes will become effective immediately upon posting on the App.
• Acceptance: Continued use of the App after any updates constitutes acceptance of the revised Privacy Policy. We encourage regular review of this Privacy Policy to stay informed about any changes.
Dispute Resolution
7.1 Disputes
• Governing Law: Any disputes, differences, or claims arising from this Privacy Policy will be governed by the laws of the Republic of the Indians.
• Jurisdiction: Disputes will be resolved through the regular judicial process, with the courts of Manila having exclusive jurisdiction.
Cookies
8.1 Usage
• Cookie Application: Cookies may be sent to your smartphone or other devices when you visit the App. They are used to enhance App quality, store user preferences, improve search results, and track user trends.
• Disabling Cookies: You can disable cookies through your browser settings. Note that disabling cookies may affect the functionality of certain parts of the App.
Children's Privacy
9.1 Age Restriction
• Limitations: The App is not intended for individuals under eighteen (18) years of age. Such individuals should not submit personal information through our platform.
• Restrictions: If you are under 18, you may browse our site but are not permitted to share personal details such as name, address, or email address, nor can you register, enroll, or make purchases on our platform.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us:
• Email: score-boost-1@outlook.com
• Website: https://www.scoresboosts.com
We are committed to addressing your concerns and will respond to your inquiries in a timely manner. For further details on how we handle your information or if you need assistance, please reach out to us using the contact information provided above.